Section Two: The Patient Experience (30 minutes)

One of the pillars of family medicine/primary care is the understanding and integration of the patient’s experience in the provision of care.  Unfortunately, this attribute can be deprioritized during a pandemic or similar global health emergency.  In this second section of our chronic disease module series, we will use video examples and case-based learning exercises to explore this experience.

1
The Patient Experience of Chronic Disease in Times of Crisis
2
Patient Experience Learning Exercise 1
1 question
3
Developing and Maintaining Empathy During a Crisis
4
Patient Experience Learning Exercise 2
3 questions
5
Developing and Maintaining Empathy During a Crisis cont’d
6
Patient Experience Learning Exercise 3
3 questions
7
The Patient’s Experience: Summary and References
8
Congratulations!
Enrolled: 16 students
Lectures: 5